Meeting Minutes
Ensuring Participant Eligibility: Sponsor Oversight & Best Practices
Meeting Date:
9 July 2026
Meeting Type:
CRSC Meeting
Prepared By:
Suus Plezier (CHAIR)
ATTENDEES
Sylvain Bedard
CRSC Co-Chair
Suus Plezier
CRSC Chair
Susan Butler
CRSC member
Hillary McKellar
CRSC member
Kristina Johnson
CRSC member
Ken Adams
CRSC member
Susan Doleman
CRSC member
AGENDA / KEY QUESTIONS
01
02
03
04
Looking for vendor/consultant recommendations who can help create patient brochure/glossary high-level description of the science, MoA, trial journey supported by some images.
KEY TAKEAWAYS
Questions 1–3
Questions 1–3: Participant Eligibility Review and Sponsor Involvement
The group discussed approaches to patient eligibility review and sponsor involvement in confirming enrollment criteria.
- Eligibility may be reviewed for each patient, with an internal adjudication process used when disagreements arise regarding eligibility. In one approach discussed, the process is not governed by a formal SOP but is communicated to sites during Site Initiation Visits (SIVs) and discussed with the CRO and medical team.
- Another approach involves sites completing an eligibility checklist and submitting a form along with de-identified source documentation. The sponsor reviews the submitted materials to confirm that patients meet protocol-defined eligibility criteria and provides written confirmation to the site when there is agreement with the site’s assessment.
- The group discussed that sponsors have historically received feedback regarding excessive involvement in patient eligibility decisions. Regulatory and industry perspectives may be evolving, particularly in studies with more subjective endpoints.
- A process discussed that received positive MHRA feedback involves the site and Principal Investigator (PI) performing the initial eligibility assessment, followed by review from the CRO Medical Monitor. Questions may be raised to ensure the PI has conducted appropriate due diligence, but the final enrollment decision remains with the PI. The additional review was viewed by the MHRA as a valuable independent assessment rather than sponsor interference.
- Approaches varied regarding the use of extensive eligibility checklists. One process that received favorable audit feedback relies on regular PI calls to discuss upcoming patients, clarify eligibility requirements, and address challenging enrollment scenarios.
- For larger studies, IVRS/IWRS tools may also be used to capture responses to key eligibility parameters and allocate study slots. Screening information can be entered into the EDC and reviewed as part of the enrollment process, although potential participants may be discussed during PI calls beforehand.
- Regular PI discussions can help ensure investigators fully understand protocol requirements and may identify areas where protocol clarification is needed.
- Approaches also varied regarding source documentation. Some members favored relying primarily on EDC data rather than collecting source documents, while others preferred reviewing selected de-identified source documentation to verify certain eligibility criteria.
- Secure portals were recommended for sharing de-identified source documents. A platform previously offered by Simulation Plus and recently acquired by another company was referenced during the discussion.
- The group also addressed strategies for identifying professional research participants. Available participant-tracking databases can help identify individuals who may be enrolled in multiple studies and assist sites in monitoring medication histories and washout periods.
- A CRO-managed platform can also be used for submission and review of eligibility documentation rather than relying on email communications, providing a more structured and traceable process.
Question 4
The group discussed several vendors and approaches for developing patient-facing study materials and enhancing participant engagement.
Question 4: Patient-Facing Study Materials and Vendor Recommendations
The group discussed several vendors and approaches for developing patient-facing study materials and enhancing participant engagement.
- V-One Design was discussed for creating patient education materials, particularly for explaining mechanisms of action, study procedures, and the rationale behind protocol-required assessments in a patient-friendly format.
- Scout was discussed as a vendor providing both patient engagement services and patient travel support.
- BBK was identified as another potential option for patient communication and engagement activities.
- Praxis was discussed for patient-facing support and educational materials.
- BioScrips was discussed particularly for development of visual study materials such as infographics and one-page graphical summaries that help participants better understand study design, expectations, and key protocol requirements.
Additional Notes
The group discussed the use of sponsor-provided source documentation templates to support sites in documenting eligibility assessments and study-related activities.
Additional Notes: Sponsor-Provided Source Documentation Tools
The group discussed the use of sponsor-provided source documentation templates to support sites in documenting eligibility assessments and study-related activities.
- Organizations may provide source templates with Quality Assurance approval and clear disclaimers indicating that the materials are intended only as tools, while the protocol remains the governing document for determining eligibility and study requirements.
- These tools may be provided in response to site requests rather than proactively, and CROs may not necessarily be asked to develop the source materials.
- Workbooks and documentation tools can assist sites in recording eligibility qualifications and other study information. While these tools can serve as source documentation, they should be positioned as optional aids rather than required documents.
- Sites remain ultimately responsible for maintaining complete and compliant source documentation.
- Sponsor-provided tools can be particularly helpful for documenting complex assessments or criteria that may otherwise be difficult to capture consistently.
- Providing source templates can promote greater consistency across sites and may help standardize documentation practices throughout the study.
- Overall, the group agreed that sponsor-provided tools can be beneficial when appropriately positioned as optional resources, while preserving site ownership and accountability for source documentation.
Overall Discussion Conclusion: The discussion emphasized the value of clear, patient-friendly communication tools to improve participant understanding, engagement, and adherence throughout the clinical trial.
Vendor Links — No Particular Order
V-One Design: https://v-one.co.uk/
Scout Clinical: https://www.scoutclinical.com/
BBK Worldwide: https://www.bbkworldwide.com/
BioScrips: https://bioscript.ca/
Praxis: https://www.gopraxis.com/